AVA Social Club Terms and Conditions of Use

Last updated: 30/05/2026

Welcome to AVA Social Club.

These Terms and Conditions govern access to and use of the website avasocialclub.com, the digital services, activities, experiences, events, content and features made available by AVA Social Club.

Access to the Website and use of the Services imply that you have read, understood and accepted these Terms and Conditions.

1. DEFINITIONS

For the purposes of this document, the terms listed below shall have the meanings assigned to them herein.

AVA OR AVA SOCIAL CLUB

Refers to AVA Social Club by Laura Spagni, owner of the website avasocialclub.com and the services associated with it.

SITE

Refers to the website avasocialclub.com and all its pages, restricted areas, features, content or associated services.

USER

Any person who accesses, views or uses the Website, regardless of whether they have registered, submitted an Application or participated in the activities offered.

Community

The group of people admitted by AVA to participate in the activities, experiences, events and initiatives of the AVA ecosystem.

Application

The request for access submitted by the User via the tools made available by AVA, for the purpose of assessing potential admission to the Community.

Submission of the Application does not guarantee admission to the Community nor access to specific activities, experiences, events or services

Account

The personal area that may be assigned to the User to access restricted features, content, events, experiences or other services.

Experiences

Activities, meetings, events, stays, trips, itineraries, and cultural, educational, recreational or social initiatives organised, curated or promoted by AVA directly or through Partners.

Partners

Individuals, companies, professionals, associations, organisations or other third parties who collaborate with AVA in the creation, management or provision of specific services, activities, events, experiences or products.

AVA Collection

The range of physical AVA-branded products made available to Users via the Website, during events, experiences, community initiatives or through other official channels managed by AVA.

CONTENT

Any material on the Website, including text, images, photographs, videos, graphics, logos, trademarks, editorial articles, documents, layouts, designs and multimedia content.

SERVICES

Any feature, activity, experience, content, product or initiative made available by AVA via the Website or through tools and channels linked to it.

2. ABOUT AVA SOCIAL CLUB

AVA Social Club is a project conceived and managed by AVA Social Club, owned by Laura Spagni, a sole trader with VAT number IT03145180356.

AVA operates via the website avasocialclub.com and any digital tools, communication channels and services associated with it.

For any information regarding the Services, activities, experiences, events, products in the AVA Collection or these Terms and Conditions, Users may contact AVA via the contact details provided on the Website.

Up-to-date company, tax and contact information is made available in the relevant sections of the Website and is deemed to be incorporated in full herein.

3. NATURE OF THE SERVICE

AVA Social Club is a private community accessible via an app, aimed primarily at people over 50, with a particular focus on the 55+ age group interested in taking part in activities, experiences, events and initiatives promoted within the AVA ecosystem.

AVA encourages participation in social, sharing, discovery and peer-to-peer engagement through activities, experiences, events and initiatives organised, curated or promoted directly or through Partners.

Access to the Community and certain Services may be subject to the submission of an Application and subsequent assessment by AVA.

Submission of the Application does not confer any right to admission to the Community or to access specific activities, experiences, events or Services.

AVA reserves the right to admit, refuse admission to, suspend or revoke access to the Community or to individual activities, experiences, events or initiatives, in accordance with applicable legislation and these Terms and Conditions.

The procedures for assessing access requests, organising activities, forming groups and managing the Community are determined independently by AVA and may evolve over time in line with the development of the Services, organisational requirements and the improvement of the experience offered to Users.

AVA is not a dating service, a marriage agency, a social network open to the public, a tour operator or a travel agency.

Unless otherwise specified, AVA does not guarantee participation in specific activities, the availability of places, the formation of personal, professional or romantic relationships, nor the achievement of particular results or individual expectations.

The activities, experiences and Services offered by AVA are for recreational, cultural, educational, social and community-building purposes and may be governed by further specific terms and conditions published on the Website.

4. REQUIREMENTS FOR ACCESSING AND USING THE WEBSITE

Access to and use of the Website are permitted only to persons of legal age.

The User undertakes to provide accurate, up-to-date, complete and truthful information in relation to the use of the Website, the submission of the Application, the registration of an Account, if any, and participation in the activities, experiences, events and initiatives promoted by AVA.

The User is responsible for the accuracy and updating of the information provided and undertakes to notify any significant changes should these be required for the provision of the Services.

Where the creation of an Account is required, the User is obliged to safeguard their login credentials diligently and not to share them with third parties.

The User is responsible for all activities carried out via their Account, unless they can demonstrate unauthorised use of the Account by a third party.

The User undertakes to use the Website, the Services and the tools made available by AVA in a manner that complies with the law, these Terms and Conditions, the principles of fairness and good faith, and with due regard for the rights of other Users and members of the Community.

It is prohibited to use the Site, the Services, the activities, experiences, events or initiatives promoted by AVA for unlawful, fraudulent, discriminatory, offensive, harassing or otherwise incompatible purposes with the aims of the Community.

It is also prohibited to:

  • provide false or misleading information;
  • use identities that do not correspond to your own person;
  • collect, use or disclose other Users’ personal data without proper authorisation;
  • carry out promotional, commercial or solicitation activities not authorised by AVA;
  • compromise, hinder or interfere with the proper functioning of the Website or the Services;
  • use the Website or the Community in such a way as to cause harm to AVA, its Partners, Users or other members of the Community.

In the event of a breach of these Terms and Conditions, AVA may take such measures as it deems appropriate, including restricting, suspending or revoking access to the Website, the Services, the Community or specific activities and initiatives.

5. APPLICATION AND ADMISSION TO THE COMMUNITY

Access to the Community and to certain Services, activities, experiences or initiatives promoted by AVA may be subject to the submission of an Application.

The Application constitutes a request for access to the Community and enables AVA to assess the alignment of the application with the project’s objectives, the composition of the Community, organisational requirements and the quality of the experience offered to Users.

The Application must be completed and submitted in a comprehensive, accurate and truthful manner.

Submission of the Application does not confer any right to admission to the Community or to access to specific activities, experiences, events or Services.

In order to complete the assessment process, AVA may request further information or suggest a brief introductory interview.

Following the assessment of the Application, AVA may:

  • admit the User to the Community;
  • place the User on a waiting list;
  • decline admission.

Placement on the waiting list does not constitute a negative assessment of the application and may depend on the composition of the Community, the project’s development process, the availability of activities, or other organisational requirements. The User may be contacted by AVA should new opportunities for access become available.

Decisions regarding admission, remaining on the waiting list or non-admission are made independently by AVA based on organisational criteria, the composition of the Community, the availability of activities and the consistency of the application with the aims, values and spirit of the project.

AVA reserves the right not to proceed with admission if it considers that the application, the information provided or the stated aims of the User are not consistent with the aims, values or spirit of the Community.

AVA is not obliged to disclose the reasons for its decisions regarding admission, placement on the waiting list or non-admission, unless otherwise provided for by applicable legislation.

Admission to the Community does not guarantee participation in specific activities, experiences, events or initiatives, which may be subject to further requirements, limited availability or specific organisational criteria.

AVA reserves the right to verify, supplement or update the information provided by the User where this is necessary for the proper management of the Community, the Services or the activities offered.

The procedures for managing the Application, the Community and the Services may be updated or amended over time in line with the project’s development, organisational requirements and the development of the Services.

6. COMMUNITY RULES OF CONDUCT

Users and members of the Community are required to behave in a manner characterised by mutual respect, fairness, good faith and civil coexistence, both when using the Website and in the context of the activities, experiences, events and initiatives promoted by AVA.

Each participant is responsible for their own actions, statements and conduct.

Conduct that may compromise the quality of the experience, the well-being of other participants, the proper conduct of activities or the reputation of the Community is not permitted.

In particular, it is prohibited to:

  • use the Community for unlawful or fraudulent purposes;
  • engaging in offensive, aggressive, discriminatory, harassing or intimidating behaviour;
  • disseminating false or misleading information;
  • using false identities or identities that do not correspond to one’s own person;
  • collecting, using or disclosing other members’ personal data without proper authorisation;
  • carry out promotional, commercial or solicitation activities not authorised by AVA;
  • cause harm to AVA, its Partners, Users or other members of the Community;
  • use the activities, events or experiences for purposes incompatible with the values and spirit of the project.

Users undertake to comply with the organisational guidelines communicated by AVA and the Partners involved in individual activities or experiences.

Should AVA consider that any conduct is incompatible with the aims, values or proper functioning of the Community, it may take such measures as it deems appropriate, including restricting, suspending or revoking access to the Website, the Community, specific activities, experiences or Services.

Such measures may be taken even in the absence of a breach expressly provided for in these Terms and Conditions, where necessary to protect the Community, Users, Partners or the AVA project.

7. EVENTS, EXPERIENCES AND ACTIVITIES

AVA promotes, organises or curates activities, experiences, events and initiatives aimed at members of the Community and, where applicable, other Users.

Participation in activities, experiences and events may be subject to specific requirements, limited availability, booking procedures, waiting lists, financial conditions or further organisational criteria established by AVA.

Information regarding each activity, experience or event, including any conditions of participation, booking procedures, costs, cancellation terms and other operational details, is communicated from time to time via the Website or through other official channels managed by AVA.

Booking or requesting to participate in a specific activity does not automatically guarantee the availability of a place, which may be confirmed in accordance with the procedures indicated by AVA.

AVA reserves the right to amend, postpone, suspend or cancel activities, experiences, events or initiatives should this be necessary for organisational, operational or safety reasons, due to force majeure or other circumstances that render their implementation impossible or inadvisable.

Where applicable, AVA will notify participants of any changes, how bookings will be managed, and the possible alternative solutions provided for the specific case.

Each participant is responsible for ensuring their own fitness to take part in the activities, experiences and events they choose to join.

Except in cases provided for by law, AVA shall not be held liable for any damage, loss, delay, disruption or inconvenience arising from circumstances attributable to participants, third parties, Partners, external suppliers, unforeseeable events or force majeure.

Participants undertake to comply with the organisational rules, operational instructions and any safety measures communicated by AVA or by the Partners involved in the delivery of the activities.

For certain activities, experiences or events, specific supplementary conditions may apply, which will be in addition to these Terms and Conditions and will be communicated prior to confirmation of participation.

8. BOOKINGS, CANCELLATIONS AND REFUNDS

The procedures for booking, participation, payment, cancellation and refunds relating to the activities, experiences, events and initiatives promoted by AVA may vary depending on the type of service offered.

The specific terms and conditions applicable to each activity, experience or event will be communicated from time to time via the Website or through other official channels managed by AVA and shall form an integral part of the relationship between AVA and the participant.

A booking request or registration for an activity does not automatically constitute confirmation of participation, which may be subject to availability, the completion of the required procedures or further organisational checks.

Where a fee is payable, the participant is required to comply with the payment methods and deadlines specified by AVA.

Cancellation requests by the participant will be handled in accordance with the specific conditions set out for the individual activity, experience or event.

Unless otherwise stated, AVA does not guarantee a refund in the event of voluntary withdrawal from the event.

Should an activity, experience or event be modified, postponed or cancelled for organisational, operational or safety reasons, due to force majeure or circumstances not attributable to the participant, AVA may, depending on the circumstances, provide alternative solutions, transfer the booking to another initiative, issue a credit note for future activities, or adopt other management procedures deemed appropriate.

The procedures for refunds, the granting of any credits or the management of bookings will be communicated to participants on a case-by-case basis.

For activities, experiences or services provided by Partners or third parties, additional or different contractual terms may apply, which will be communicated prior to confirmation of the booking or participation.

9. SERVICES, EXPERIENCES AND ACTIVITIES PROVIDED BY THIRD-PARTY PARTNERS

Certain activities, experiences, events, stays, trips or other Services promoted by AVA may be organised, managed or provided, in whole or in part, by Partners or independent third parties.

In such cases, AVA may carry out selection, promotion, coordination, communication, facilitation or organisational support activities, it being understood that the actual provision of the services may be entrusted to the Partners involved.

Where specific activities, experiences or services are governed by contractual terms drawn up by Partners or third parties, such terms will be communicated to Users prior to confirmation of participation or booking.

Users acknowledge that Partners operate under their own responsibility and in accordance with the regulations applicable to their respective sectors.

AVA shall not be liable for any breaches, delays, cancellations, changes, disruptions or other circumstances directly attributable to Partners or independent third parties, except in cases provided for by law.

For activities involving tourism, transport, accommodation, catering, escort, guide or other services provided by specialist operators, the contractual relationship relating to such services may be governed directly between the participant and the service provider.

Participation in any activities organised or managed by Partners implies acceptance of the terms and conditions applicable to such services, where applicable.

AVA undertakes to select its Partners on the basis of reliability and consistency with the aims of the project, without, however, assuming any liability for services, obligations or conduct directly attributable to them.

10. AVA COLLECTION AND PHYSICAL PRODUCTS

AVA may make AVA-branded physical products available to Users as part of the AVA Collection.

Products from the AVA Collection may be offered via the Website, during events, experiences, Community initiatives or through other official channels managed by AVA.

The features, purchasing methods, availability, prices and conditions applicable to individual products are specified from time to time via the channels used for sales.

Product availability may be limited and is not guaranteed until the order is confirmed by AVA.

AVA reserves the right to modify, update or discontinue the sale of one or more products from the AVA Collection at any time.

Purchases made by Users are subject to the financial and operational terms communicated at the time of ordering.

The methods of payment, dispatch, delivery, cancellation, returns, replacement and refunds are governed by the specific terms applicable to the AVA Collection and by the relevant Shipping and Returns Policy published on the Website.

The images, descriptions and representations of the products are for illustrative purposes only and may differ slightly from the product actually delivered.

AVA shall not be liable for delays in delivery or other circumstances attributable to carriers, suppliers, manufacturers, logistics operators or other third parties involved in the production or distribution of the products, except where required by law.

For specific product categories, limited editions, personalised items or special promotions, specific terms and conditions may apply which shall supplement these Terms and Conditions.

11. INTELLECTUAL PROPERTY

All Content appearing on the Website or made available by AVA through official channels, including text, images, photographs, videos, graphics, logos, trademarks, names, layouts, designs, editorial articles, informational materials, formats, documents, multimedia content and any other material attributable to AVA, are the property of AVA or have been licensed to AVA by their respective owners.

The trademarks, names, distinctive signs, logos and designations of AVA, AVA Social Club, AVA Club and any other identifying element of the project are protected by applicable legislation on intellectual property, industrial property and unfair competition.

It is prohibited to use, copy, reproduce, modify, distribute, publish, transmit, transfer, license, process, commercially exploit or create derivative works from the AVA Content without prior written authorisation.

The User may use the Content available on the Website exclusively for personal, informational and non-commercial purposes, within the limits permitted by these Terms and Conditions and applicable legislation.

It is expressly prohibited to use AVA’s Content, trademarks, formats, materials, names, images or other distinctive elements for commercial, promotional, competitive or otherwise unauthorised purposes.

AVA retains all rights relating to the project structure, activity formats, editorial content, organisational procedures, criteria for the composition of the Community, experience models, access procedures, confidential materials and any other elements developed within the AVA ecosystem.

Participation in the Community, events, experiences or other initiatives promoted by AVA does not entail the transfer or grant of any intellectual or industrial property rights to the User, unless otherwise provided for in writing.

Any materials, documents, content or information made available to the User in restricted areas, private communications, events, experiences or Community initiatives are to be considered intended exclusively for the User’s personal use and may not be copied, disseminated, shared or used for other purposes without AVA’s authorisation.

The User undertakes not to use AVA’s name, trademark, logo, image, content, formats or other distinctive elements in such a way as to cause confusion, improper association, unauthorised exploitation or prejudice to AVA, the Community, the Partners or the project.

Any infringement of AVA’s intellectual or industrial property rights may result in the suspension or revocation of access to the Community, the Services or the activities, without prejudice to any further rights or remedies available under the law.

12. LIMITATION OF LIABILITY

AVA undertakes to act with diligence, professionalism and reasonable care in the organisation of the Community, the Services, the activities, the experiences and the events promoted as part of the project.

Unless otherwise provided for by applicable law, AVA does not guarantee that the Website, the Services, the Community, the activities, the experiences or the events will always be available, free from errors or suitable for meeting Users’ specific individual expectations.

AVA does not guarantee the achievement of any particular personal, relational, professional, social or other results arising from participation in the Community, activities, experiences or events offered.

Each User participates in the activities, experiences and events at their own risk and undertakes to assess independently their own suitability, personal circumstances and ability to participate.

Except in cases of wilful misconduct or gross negligence and to the extent permitted by law, AVA shall not be held liable for any damage, loss, delay, cancellation, disruption, interruption or other inconvenience arising from:

  • the conduct of Users, participants or third parties;
  • activities, services or performance provided by Partners or external suppliers;
  • temporary unavailability of the Website or the Services;
  • unforeseeable events or events beyond AVA’s reasonable control;
  • force majeure;
  • decisions taken by public authorities or third parties;
  • inaccurate, incomplete or out-of-date information provided by Users.

AVA accepts no liability in relation to personal, professional, financial or other relationships that may arise between Users or between Users and third parties in the context of participation in the Community or in the activities promoted.

The User undertakes to use the Website, the Services and the Community with prudence, common sense and a spirit of cooperation, taking responsibility for their own decisions and conduct.

The limitations of liability set out in this section apply to the fullest extent permitted by applicable law.

13. SUSPENSION, REVOCATION AND TERMINATION OF ACCESS TO THE COMMUNITY

Admission to the Community does not confer on the User a permanent or unconditional right to remain within it.

AVA reserves the right to restrict, suspend or revoke access to the Community, the Services, activities, experiences, events or other initiatives if it deems this necessary to protect the Community, Users, Partners or the AVA project.

By way of example and without limitation, AVA may take such measures in the event of:

  • breach of these Terms and Conditions;
  • conduct incompatible with the values, aims or spirit of the Community;
  • improper use of the Website, the Services or the activities promoted by AVA;
  • false, inaccurate or misleading information provided by the User;
  • behaviour that may cause harm, prejudice or risk to other Users, to AVA or to Partners;
  • unauthorised promotional, commercial or solicitation activities;
  • use of the Community for purposes incompatible with those of the project.

The measures taken by AVA may consist, depending on the circumstances, of warnings, temporary restrictions, suspensions, exclusion from specific activities or revocation of access to the Community.

Unless otherwise provided for by law, AVA is not required to give prior notice of the adoption of the aforementioned measures nor to provide detailed reasons for its decisions.

The User may at any time request to cease their participation in the Community and to close any Account, subject to compliance with any contractual, administrative or tax obligations that have already arisen.

Termination of access to the Community or closure of the Account does not automatically entitle the User to refunds, indemnities or compensation, unless otherwise provided for by applicable legislation or the specific terms and conditions of the individual activity or service.

The provisions of these Terms and Conditions which, by their nature, are intended to remain in force even after the termination of the relationship shall continue to remain valid and effective.

14. CHANGES TO THE SERVICES AND TERMS AND CONDITIONS

AVA reserves the right to modify, update, supplement, suspend or discontinue, in whole or in part, the Website, the Services, features, activities, experiences, events, methods of accessing the Community or other initiatives related to the project.

In particular, AVA may introduce, modify or remove features, tools, organisational procedures, access requirements, participation criteria, additional services, membership programmes, membership fees, financial contributions or other methods of using the Services.

Such changes may be adopted in light of the project’s evolution, organisational needs, technological development, applicable legislation or the improvement of the experience offered to Users.

AVA also reserves the right to amend, update or supplement these Terms and Conditions at any time.

The changes shall take effect from the date of their publication on the Site, unless otherwise indicated.

Should the changes relate to material aspects of the relationship with Users, AVA may notify them via the Website, by email or through other official channels used for communications with the Community.

Continued use of the Website, the Services or participation in the Community following the entry into force of the changes constitutes acceptance of those changes.

Should the User not wish to accept the changes made, they may cease using the Services and request the termination of their participation in the Community in accordance with the procedures set out in these Terms and Conditions.

15. PRIVACY AND PROTECTION OF PERSONAL DATA

AVA attaches particular importance to the protection of the personal data of Users and members of the Community.

Personal data is processed in accordance with the applicable legislation on the protection of personal data and as described in the Privacy Policy and Cookie Policy published on the Website, which form an integral part of this information notice.

Information provided by Users via the Website, the Application, any Account, or through participation in activities, experiences, events or other Services may be processed by AVA for purposes related to the management of the Community, the provision of Services, the organisation of activities and the fulfilment of legal obligations.

Users are invited to consult the Privacy Policy and the Cookie Policy periodically to obtain detailed information on how personal data is processed, the rights that may be exercised and information regarding the use of cookies and similar technologies.

16. GOVERNING LAW AND JURISDICTION

These Terms and Conditions are governed by Italian law.

Any dispute relating to the interpretation, validity, enforceability, performance or termination of these Terms and Conditions shall be subject to the jurisdiction of the court designated by the applicable legislation.

Where the User qualifies as a consumer under current legislation, the jurisdiction of the court of the place of residence or domicile of the consumer shall remain unaffected, where provided for by law.

Before bringing the matter before the courts, the parties undertake to assess in good faith the possibility of an amicable settlement of the dispute.

17. FINAL PROVISIONS

Should any provision of these Terms and Conditions be found to be invalid, void or unenforceable, this shall not affect the validity of the remaining provisions, which shall continue to be fully effective.

Any failure by AVA to exercise any of the rights provided for in these Terms and Conditions shall not constitute a waiver of such right nor limit the possibility of exercising it at a later date.

These Terms and Conditions constitute the entire agreement between AVA and the User regarding the use of the Website, the Services and the Community, except as provided for in specific terms and conditions applicable to individual activities, experiences, events, products or services.

Insofar as not expressly governed by these Terms and Conditions, the provisions of current Italian law shall apply.

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